Last updated: 15 September 2026
This policy covers AutoShkolla Online, AvtoSkola Online and AutoSkola Online websites and Android/iOS apps, including AutoShkolla Online. For privacy enquiries, contact Facebook.com/AutoShkollaOnline.
We process data to provide login, paid access, test history and support under our service agreement with you. We rely on legitimate interests for necessary security, troubleshooting and preventing misuse, balanced against your rights, and on legal obligations where applicable. Automated checks may restrict access when account sharing or access limits are detected; you can ask us for a human review.
Functional cookies maintain login, recognise your browser and apply access limits. The UUID cookie lasts 30 days and is renewed on visits; the login cookie expires with your subscription. You can control cookies in your browser, but blocking them may affect these functions.
We do not sell personal data. Necessary data are handled by hosting/technical providers and, for SMS payments, NTH and your mobile operator. Providers acting for us must provide the protection described here and use data only for the agreed service. Disclosure to authorities occurs where legally required. We use HTTPS and restrict administrative access.
Providers may process data outside your country. Where required, international transfers must be covered by an adequacy decision or appropriate safeguards, such as approved contractual clauses. Contact us for details. External services, including Facebook and mobile operators, also have their own privacy policies.
Account, subscription and test records are retained to provide access and history. They are deleted or anonymised when no longer needed or following a valid deletion request. Limited payment or security records may be kept for legal record-keeping duties, an ongoing dispute or a necessary fraud investigation, until that reason ends.
Subject to applicable law, you may request access, correction, deletion, restriction or portability, object to processing based on legitimate interests, and withdraw consent where consent is used. Contact us using the link above. You may also complain to Kosovo's Information and Privacy Agency or your competent local authority.
To request deletion of your account and associated personal data, use Delete your account. The form suspends access while we verify and process your request. We will handle requests within applicable legal deadlines, explaining any lawful retention exceptions.
The Service is for driving-theory learners. Where parental authorisation is legally required, a parent or guardian must be involved. We publish policy updates here and provide additional notice of material changes where required.
